CAMS Automotive Services

Lenny Zenith 7 months ago

I think I've found my new mechanic home! They are kind, professional and above all knowledgeable and trustworthy. They gave me a reasonable quote for my upcoming brake job, and diagnosed other upcoming non-urgent issues! I'll definitely be back and make a note they close early on Fridays!

Nelson Pantoja 7 months ago

Hi, the service I received was neutral, neither particularly friendly nor unfriendly, but I appreciate the honesty displayed by the staff. During my conversation with the gentleman attending to me, a lady emerged from the rear area of the front desk and joined our interaction uninvited. Her approach was unexpected and unprompted, showing a lack of professional courtesy, turning the moment into an uncomfortable, invasive intruder experience. I had booked an appointment the previous day through my CarMax Care contract. However, they were unable to service my car for the next three days due to a full booking, which is understandable. Nevertheless, I believe it's essential for them, as business owners, to address the issue of their system not being synchronized with CarMax Care plans, as it affects customer satisfaction. I urge CAMS Automotive to raise their concerns with CarMax, asking them to resolve this issue so they can improve the experience for future customers. Recommendation for MaxCare clients: call before heading to this business to confirm if your booked appointment matches their system, to avoid driving and incurring fuel expenses, wasting work time, and waking up early

Christina Brown a year ago

I worked mainly with Justin, who was polite and gave good customer service on the surface. But honestly, it felt like a lot of talk that didn’t match the follow-through. They fixed one issue, but in the process, created new ones. Right after the repair, my son’s check engine light came on, and he noticed a strange noise from the engine. Turns out, a hose hadn’t been reconnected properly. When I brought it back for them to check, I was told my whole engine was bad. That didn’t sit right with me, so I got a second opinion. Another mechanic confirmed that Cam’s simply missed reconnecting a key hose. The only resolution offered? A free oil change. I left feeling disappointed, not just in the oversight, but in the lack of pride and attention to detail after explaining to him the issues with a previous mechanic in Gretna. Sadly, this seems to be a recurring issue at a lot of shops in the 504 area, not caring enough.

Jim House Edited 8 months ago

So glad I found CAMS Automotive. All signs were leading towards a dealership (ford) repair on my vehicle including long wait time, overinflated markups on OEM parts, crazy labor costs and poor customer service. CAMS was able to diagnose, make recommendations and complete the repair on time as promised saving me so much I had them throw in a full break job! Also love that their warranty is equivalent to better than what you would get at dealership. Highly recommend and plan on using again. Updated 1/26/2026-In addition to the above...they actually stand behind their warranty. Thaks CAMS!

Malakia Gowan a year ago

I’m Deaf woman. People are doing great service to my car! I recommend you to attend to CAMS. They can easy to fix my car careful and better. This place is a great 👍🏿 My car is right there in the photo ! Great discussion! Great communication! Great service !